Glossary
Passenger Experience
Denied Boarding
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Definition
When a passenger with a confirmed reservation is not allowed to board due to overbooking
Related Terms
Boarding
The process of passengers entering the aircraft before departure
Oversale (Overbooking)
The airline practice of selling more tickets than available seats to account for no-shows
Travel Insurance
Insurance coverage for unexpected events during travel including cancellation and medical emergencies
Frequently Asked Questions
What is Denied Boarding?
When a passenger with a confirmed reservation is not allowed to board due to overbooking
How does Denied Boarding relate to other aviation concepts?
Denied Boarding is closely related to Boarding and Oversale (Overbooking), among other key aviation concepts.
More in Passenger Experience
Airport Lounge
Automated Passport Control (APC)
Baggage Claim
Boarding
Boarding Pass
Carry-On Baggage
Checked Baggage
Check-In
Customs
Duty-Free Shopping
Global Entry
Immigration
Minimum Connection Time (MCT)
Oversale (Overbooking)
Passenger Name Record (PNR)
Pre-Clearance
Priority Boarding
Security Screening
Transfer
Transit (Airside)
Unaccompanied Minor (UM)